Normally you should be able to right click on any app in Parallels and select right click to select create desktop shortcut. If this option is greyed out, you have the basic version of Parallels installed and need to uninstall it and reinstall the full version of parallels. This download can be found at: https://www.parallels.com/products/ras/download/client/
Download the appropriate version for your version of windows (most likely: Parallels Client (Windows) 64-bit Setup).
Joel Eskelsen
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